Wisdom Download Issue

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phatchanse
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Joined: Tue May 10, 2011 11:08 am
Dive Computer: Sherwood Wisdom

Wisdom Download Issue

Post by phatchanse » Tue May 10, 2011 12:38 pm

Hey Nick! I just downloaded MacDive and then installed the FTDI USB driver on my Macbook Pro. My OS version is 10.6.7. My dive computer is a Wisdom with the gray button and I bought an SDK200 download cable. When I try to download the dives from my dive computer I get the following message: "Download Error: Failed to read dive computer memory (Error code: -3)". I have not purchased Macdive yet but I would be glad to if it will work.
Thanks!

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nick
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Re: Wisdom Download Issue

Post by nick » Tue May 10, 2011 12:43 pm

Is the device in transfer mode?

And have you followed the instructions under Troubleshooting Downloads in the help?

phatchanse
Posts: 3
Joined: Tue May 10, 2011 11:08 am
Dive Computer: Sherwood Wisdom

Re: Wisdom Download Issue

Post by phatchanse » Fri May 13, 2011 2:42 am

Sorry Nick. I'm just now getting back to this. I did try everything in the Troubleshooting guide. When I did the scan for serial port only one port was found, /dev/tty.usbserial-20030001 and I selected that port and started the download but I received the same error message as before. Any other ideas? Thanks!

TnT
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Re: Wisdom Download Issue

Post by TnT » Fri May 13, 2011 3:31 am

Follow the instructions in this topic: http://www.mac-dive.com/forum/viewtopic.php?f=5&t=407

Have you ever tried to download on Windows using the Sherwood software? If you have a Windows machine available can you try this?
libdivecomputer developer
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phatchanse
Posts: 3
Joined: Tue May 10, 2011 11:08 am
Dive Computer: Sherwood Wisdom

Re: Wisdom Download Issue

Post by phatchanse » Sat May 14, 2011 3:11 am

I just emailed the logs from the diagnostic test. All I have at work and home are macs and I really hate to install software on someone elses computer.
Thanks,
bw

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nick
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Re: Wisdom Download Issue

Post by nick » Sat May 14, 2011 4:45 am

Hey there - thanks. Got your logs, and I'll reply via email.

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