Trouble with D4i

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bvanant
Posts: 18
Joined: Sat Jan 15, 2011 8:46 am
Dive Computer: Suunto Cobra and D9

Trouble with D4i

Post by bvanant »

Just installed 2.2.6 and while it downloads from my D9 correctly, the D4i spins (beginning import) then says
"Import Error failed connecting dive computer on serial port 'dev/tty.usbserial-st000001' Error code 7"
Bill
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nick
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Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Trouble with D4i

Post by nick »

That's the wrong serial port for a D4i. Use Preferences -> Advanced -> Scan for serial port, and you will see the correct one.

However, if you are using two different devices, you will want to clear the field out, otherwise it will always use the one you've specified (this field overrides MacDive guessing the correct port).

I would suggest clearing it, and then making sure that only one of your USB cables is plugged in. The next version of MacDive actually contains some improvements in this area, but for now, just clear it, and you should be ok as long as you don't have both your D9 and D4i cable plugged in.
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nick
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Re: Trouble with D4i

Post by nick »

In fact, if you would like to drop me an email I can send you a beta of the new version and we can see if that helps fix the problem for you. It would get good to get some feedback on whether the improvement helps. Drop me a line if you're interested, otherwise the instructions above should do the job.
cosslett
Posts: 1
Joined: Mon Oct 06, 2014 9:35 am
Dive Computer: D4i

Re: Trouble with D4i

Post by cosslett »

I'm having EXACTLY the same issue with my D4i. Was this solved?... I downloaded the latest version of the driver and the software and keep getting this error message when i try to download dive:

"Failed connecting to dive computer on serial port '/dev/tty.usbserial-STV60SJB' (Error Code: -7)"
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nick
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Re: Trouble with D4i

Post by nick »

Do you have low battery? Are you running DM4 at the same time? Those are the common causes of this problem.

You're not having the same issue as above, unless you're seeing that message trying to download a D9. The issue there was simply two devices being confused.
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