Crashes trying to auto add images

[Machead]

I get some icons on some dives that don't link (show) any images. Many dives that should have images do not.

MD v2.3.3 MacPro OS X 10.7.5, 2X3.2 GHz Quad-Core Intel, 16 GB RAM 155GB free on a 750GB HD.

Crash Report save in RTF if you need it.

[nick]

What do you mean "many dives that should have images do not" ? Did you add images to those dives? Were you using auto-add? If so, what did it tell you - did it find matches for them, or did it say it couldn't? If not, why not? When did it crash? If it crashed part way through, I suppose that would explain why things haven't been added.

What are the images? Are they standard JPGs, or something else?

Can you replicate this? If so, can you send me your MacDive.sqlite data file and the images in question so that I can investigate?

Sorry to not offer anything more useful, but you've raise a pretty broad issue here that needs quite a bit more information in order to help debug it. Please email support with your data and the images with exact steps to reproduce the problem.

Thanks.

[Machead]

What do you mean "many dives that should have images do not" ?

I mean that I have images (or I had images) on these dives before. I "see" the green camera icon for some of my dives. Clicking on the icon does not open a preview of the image. It does nothing.

Did you add images to those dives? Were you using auto-add? If so, what did it tell you - did it find matches for them, or did it say it couldn't?

Auto add Images crashed and caused the behavior described. No message just a crash.

If not, why not? When did it crash? If it crashed part way through, I suppose that would explain why things haven't been added.

Does that explain why the icons do not work either?

What are the images? Are they standard JPGs, or something else?

Standard .JPG images - always worked in the past.

Can you replicate this? If so, can you send me your MacDive.sqlite data file and the images in question so that I can investigate?

You have a file server for me to upload the data? It's 13GB.

Sorry to not offer anything more useful, but you've raise a pretty broad issue here that needs quite a bit more information in order to help debug it. Please email support with your data and the images with exact steps to reproduce the problem.Thanks.[/quote]

I apologize for the delay in replying... I THOUGHT I was set to be emailed (notified) about replies to my post... apparently not. I "subscribed" to my post so I should get an email now.

[nick]

If you click on the icon and nothing happens, it means there is no image file present. For example, the image has been deleted, or you have copied data to another computer but not the images.

I can give you a dropbox folder. Please email support.