Cloud Sync and (sort of) lost dive data

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Silty Sam
Posts: 1
Joined: Sun Mar 13, 2016 1:25 pm
Dive Computer: Oceanic VT4.1

Cloud Sync and (sort of) lost dive data

Post by Silty Sam »

I have MacDive on my Mac desktop, MacBook Pro, iPhone 6s and iPad (actually, IOS sync with Dive Log).

Cloud sync was working fine until I screwed up a dive import from my dive computer to my desktop, resulting in many duplications.

Because everything was synched, I thought it would be okay to delete all my dives from the desktop and re-sync from the Cloud.

I was wrong; no data was downloaded to the desktop, all the dives (>195) are gone from the desktop and now the MacBook Pro. But I still have them on my iPhone. I turned off the Cloud Sync until I could figure out how to get the iPhone data over to the Desktop.

Any idea how I can do that?

thanks for any assistance...
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nick
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Posts: 4377
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Cloud Sync and (sort of) lost dive data

Post by nick »

Anything you do will be applied via sync, including deleting dives.

Please contact support via email for instructions on how to attempt to resolve this.

Thanks
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