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"MacDive Quit Unexpectedly" upon opening

Posted: Sat Mar 22, 2014 6:24 am
by otis24
I updated to the new version of mac dive. After installing it quits immediately. I'm using 10.6.8. I restarted my computer and get the same thing.

Re: "MacDive Quit Unexpectedly" upon opening

Posted: Sat Mar 22, 2014 6:51 am
by nick
Hi there, can you please email me a crash report?

There may be a quick solution (depending on the issue).

Re: "MacDive Quit Unexpectedly" upon opening

Posted: Mon Mar 24, 2014 6:31 am
by Panthroman
I'd love to hear the report, as the exact same thing happened to me. ProPlus 2.1, OSX 10.6.8, just downloaded the MacDive upgrade, unexpectedly quitting on opening. Thanks!

Re: "MacDive Quit Unexpectedly" upon opening

Posted: Mon Mar 24, 2014 6:48 am
by nick
The simple answer here is to delete your preferences file (~/Library/Preferences/com.mintsoftware.MacDive2.plist) and then restart.

You'll need to reinstall your license afterwards. Apologies for the inconvenience.

Re: "MacDive Quit Unexpectedly" upon opening

Posted: Mon Mar 24, 2014 7:24 am
by Panthroman
Thanks, but I don't see that file (~/Library/Preferences/com.mintsoftware.MacDive2.plist). Lots of *.plist -- mostly com.apple.* -- but none that say MacDive or mintsoftware.

Re: "MacDive Quit Unexpectedly" upon opening

Posted: Mon Mar 24, 2014 8:10 am
by nick
This may be another issue then. Please email me the crash report so I can investigate.