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Cloud Sync and (sort of) lost dive data

Posted: Sun Mar 13, 2016 1:36 pm
by Silty Sam
I have MacDive on my Mac desktop, MacBook Pro, iPhone 6s and iPad (actually, IOS sync with Dive Log).

Cloud sync was working fine until I screwed up a dive import from my dive computer to my desktop, resulting in many duplications.

Because everything was synched, I thought it would be okay to delete all my dives from the desktop and re-sync from the Cloud.

I was wrong; no data was downloaded to the desktop, all the dives (>195) are gone from the desktop and now the MacBook Pro. But I still have them on my iPhone. I turned off the Cloud Sync until I could figure out how to get the iPhone data over to the Desktop.

Any idea how I can do that?

thanks for any assistance...

Re: Cloud Sync and (sort of) lost dive data

Posted: Sun Mar 13, 2016 2:30 pm
by nick
Anything you do will be applied via sync, including deleting dives.

Please contact support via email for instructions on how to attempt to resolve this.

Thanks