MacDive Forums

I'm having some trouble while syncing my gear between my OS X and iOS versions of MacDive.
When adding or editing my gear on iOS, syncing works properly. But, when doing the same from de OS X MacDive, when I hit the sync button, it doesn't sync with iOS and worse: it deletes the recently made changes.

It appears that, on OS X, syncing is just downloading the previous gear registered instead of uploading the new ones/changes made.

Any help? Thank you

Hi there,

Try resetting the cloud.

1. On your iPhone, Cloud Sync > Disable Sync
2. On your Mac, Preferences > Cloud > Reset Cloud Data.
3. Confirm the prompt.
4. When this completes, wait a couple of minutes.
5. On your Mac, Preferences > Cloud > Enable Syncing
6. When this is complete, enable syncing on your iPhone.

If the problem remains, please email support.

Thanks.

Thank you, it worked! Problem solved!

No problem. Sorry for the inconvenience.