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A couple of issues syncing data from iCloud to iPhone/iPad

Posted: Mon Apr 29, 2019 10:01 am
by ScubaMare
Hi All! I’ve been using Mac-Dive on my MacBook Pro for a few years now and absolutely love it. Had some questions at first and emailed the developer and got immediate help. So, love the app and love the customer service.

Just bought the iOS version tonight and synced my dive data from the MacBook Pro to my iPhone and iPad and ran into a couple of things:

1. It will not transfer of dive certification. And, when I manually add it and click done, it doesn’t save.
2. The dives don’t show up under my profile but are in the log.

Can anyone shed some light on what I may be doing wrong?

Re: A couple of issues syncing data from iCloud to iPhone/iP

Posted: Mon Apr 29, 2019 11:35 am
by nick
One issue may simply be that you have multiple divers (iOS will create one by default). You can check on macOS and delete the duplicates, or delete them on iOS as well (or just switch to your main one). For example, it might be that you are viewing a different diver than you think you are.

There's some info here, for iOS, about switching divers etc:
http://mac-dive.com/help/ios_01_08_profile.php

So try that. If you are still having problems, please drop me an email with your database (Settings > Send Database on iOS, and Tools > Send Database on macOS).

Re: A couple of issues syncing data from iCloud to iPhone/iP

Posted: Mon Apr 29, 2019 10:08 pm
by ScubaMare
Thanks! I’ll definitely check that out!