MacDive Forums

I just purchase the single user license, trying to download the logs!
first it wouldn't download at all, then I deleted the only 5 log,
it started to download, but some logs are remain in the vyper and wouldn't download???
need help here!

Follow the instructions in this topic to collect the info we need: http://www.mac-dive.com/forum/viewtopic.php?f=5&t=407

oh my god, this is too deep for me!!
can I have money back??

I can't manage such a task in a computer!

There are many things that could be wrong - remember, these devices only have a limited memory so older dives may have been overwritten by now.

At any rate, please email me (support@mac-dive.com) and we can either try and get it working or give you a refund.

I have the older logs in a PC, any solution I can gather all the older logs?
Thanks

With what, suunto dive manager?

Then yes, export them as an SDE file and drag/drop that file on to MacDive.

Thanks, will try later when I back home!!
I'm trying to download the Macdive to another older computer (OS10.5.8), but the app can't open after download??
is it only for Intel Mac?

By the way, can you be more specific on how to drop the SDE to the Macdive?


Many Thanks!

Click and hold your button on the file, and then start moving your mouse. It will take the file with it.

Let go when the mouse is pointing over MacDive with the dragged file?


And no, MacDive should run fine on 10.5. You will have to be a little more specific as to how it won't open. If it's crashing, send me the crash report. If you get an error, tell me what it is.

It was a normal download, then try to open the app, but it show "the application Macdive quit unexpectedly".
My older Mac is running Dual 2.3 GHz PowerPC G5, OS 10.5.8.


Here is some crash info from the report window!

Process: MacDive [11210]
Path: /Users/brian/Desktop/MacDive.app/Contents/MacOS/MacDive
Identifier: com.mintsoftware.MacDive2
Version: ??? (???)
Code Type: PPC (Native)
Parent Process: launchd [79]

Interval Since Last Report: 9778605 sec
Crashes Since Last Report: 187
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 13

Date/Time: 2011-06-16 12:02:03.910 +0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: B7D8F362-3D13-401C-B9D9-6F69928D07AB

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0

Dyld Error Message:
Library not loaded: @loader_path/../Frameworks/DiveComputer.framework/Versions/A/DiveComputer
Referenced from: /Users/brian/Desktop/MacDive.app/Contents/MacOS/MacDive
Reason: no suitable image found. Did find:
/Users/brian/Desktop/MacDive.app/Contents/MacOS/../Frameworks/DiveComputer.framework/Versions/A/DiveComputer: mach-o, but wrong architecture
/Users/brian/Desktop/MacDive.app/Contents/MacOS/../Frameworks/DiveComputer.framework/Versions/A/DiveComputer: mach-o, but wrong architecture

"

Ah, crap. This is something I need to fix tonight.

Can you please email me, support@mac-dive.com, so I can send you a fixed version when I get home?