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Can't open MacDive
Posted: Tue Jul 19, 2011 10:12 pm
by Martin
I have been using MacDive successfully for some time now. However, it has just quit unexpectedly and now refuses to open. I'm running v 2.0.6 and an automatic report has been sent to Apple, but I'm concerned that I may have lost all my logs. Can anyone suggest anything to help please?
Nick, I've emailed you directly as well with the most recent sqlite file.
Martin
Re: Can't open MacDive
Posted: Wed Jul 20, 2011 4:28 am
by nick
Delete your preferences file and restart.
~/Library/Preferences/com.mintsoftware.MacDive2.plist
Re: Can't open MacDive
Posted: Thu Jul 21, 2011 1:45 am
by Martin
Thanks, that works fine and dandy!!
Re: Can't open MacDive
Posted: Thu Apr 05, 2012 7:03 am
by Nick K.
Hi Nick,
I am now experiencing this issue (can not open as MacDive quit unexpectedly) but only on one of the user accounts on this computer. I have deleted the pref's file (and its lock file) as suggested, but the problem continues.
Please advise, many thanks in advance,
Nick K.
Re: Can't open MacDive
Posted: Thu Apr 05, 2012 7:04 am
by nick
You will need to email me the crash report, and your MacDive.sqlite data file. Can't tell much without it.
Re: Can't open MacDive
Posted: Thu Apr 05, 2012 7:19 am
by Nick K.
Hi Nick,
I have now emailed them to
support@mac-dive.com
Cheers,
Nick K.
Re: Can't open MacDive
Posted: Thu Apr 05, 2012 7:20 am
by nick
Yup, got it - cheers. Already replied, but for the forum, try the beta quickly (link in the email) and let me know if that helps. Otherwise I'll take a look after work tonight.