Could MacDive have broken my Gekko?
Posted: Tue Sep 06, 2011 7:38 am
Hey Nick,
I'm just giving a heads up that I encountered a serious problem with MacDive and my Gekko. I'm not sure if MacDive was the problem or if I did something wrong myself or if the comp just crapped out but I wanted to give a description of what happened, just in case it might help others.
I'm going to have to have my Gekko serviced. It has stopped recording dives and is only keeping the last dive in memory.
2 weeks ago I went on small day trip doing 2 dives. I came back home, plugged my Gekko in and tried to download to MacDive. When I asked MacDive to download the dives, it first said that there were no new dives. Then after I tried on a different USB port, it said it again. Back to the first USB port it said it again. I then tried "Download Last Dive" and that downloaded one dive (not the 2 I had done that day, of course, just the last one). I then tried to download all dives again... no new dives. I then went into the Gekko's history and logbook and both only had the second dive of the day (even stating that it was repetitive dive number 2).
The contacts might have still been a bit wet when I plugged it into the Mac. That might have been it. Of course, when I email Suunto they are telling me that my warranty is void and that downloading dives from a Gekko is never supported and that they do not want to give help because of that.
I don't know what my dive shop will say, but I'll post here once I know more.
Thanks!
Edit: I did 2 dives last Saturday and the Gekko is still not keeping memory of all dives. Its only showing details of the very last dive I did. I think I should have it reset by my dive shop.
I'm just giving a heads up that I encountered a serious problem with MacDive and my Gekko. I'm not sure if MacDive was the problem or if I did something wrong myself or if the comp just crapped out but I wanted to give a description of what happened, just in case it might help others.
I'm going to have to have my Gekko serviced. It has stopped recording dives and is only keeping the last dive in memory.
2 weeks ago I went on small day trip doing 2 dives. I came back home, plugged my Gekko in and tried to download to MacDive. When I asked MacDive to download the dives, it first said that there were no new dives. Then after I tried on a different USB port, it said it again. Back to the first USB port it said it again. I then tried "Download Last Dive" and that downloaded one dive (not the 2 I had done that day, of course, just the last one). I then tried to download all dives again... no new dives. I then went into the Gekko's history and logbook and both only had the second dive of the day (even stating that it was repetitive dive number 2).
The contacts might have still been a bit wet when I plugged it into the Mac. That might have been it. Of course, when I email Suunto they are telling me that my warranty is void and that downloading dives from a Gekko is never supported and that they do not want to give help because of that.
I don't know what my dive shop will say, but I'll post here once I know more.
Thanks!
Edit: I did 2 dives last Saturday and the Gekko is still not keeping memory of all dives. Its only showing details of the very last dive I did. I think I should have it reset by my dive shop.