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Suunto D4 not syncing

Posted: Tue Oct 11, 2011 7:51 pm
by fernandofg
I've purchased the software but my Suunto D4 doesn't sync on my Mac.

I'm not using a D4i.

My girlfriend has the same computer and the cable works on her PC.

I've tried the different ports suggested on the troubleshooting page:
/dev/tty.usbserial-ST000001
/dev/tty.usbserial-20030001
/dev/tty.usbserial

My computer scans and finds the following port: /dev/tty.FernandoGiantaglia-Wire

Every time I try to download my dives I get the following error:
Import Error
Failed connecting to dive computer on serial port '/dev/tty.FernandoGiantaglia-Wire' (Error Code: -4)

What else can I try?

thanks!

Re: Suunto D4 not syncing

Posted: Tue Oct 11, 2011 8:11 pm
by TnT
Have you installed the correct driver?

Re: Suunto D4 not syncing

Posted: Tue Oct 11, 2011 8:38 pm
by fernandofg
aha! got it now! thanks!!!