Main Page
Contents
MacDive User Manual
Introduction
Rather than including built-in help in MacDive itself, help is provided on this wiki. That allows the information to be updated without having to release new versions of MacDive. If you have any suggestions for additional content, please let me know!
This main page provides links to some of the more common topics/questions, and you can browse through the contents below for more detailed information on various parts of the app.
Troubleshooting Downloads
Please read the Troubleshooting_Downloads guide thoroughly if you are having issues downloading from your dive computer. When requesting support via email, please describe what steps you followed in this guide and what the result was at each step as thoroughly as possible.
If you have tried everything there and still need help, then feel free to email support@mac-dive.com. Please include as much information as you can - the more detail you can provide, the less emails we have to exchange to get things working! At the very least, the following information is extremely helpful, and usually necessary:
- Your model of dive computer
- What kind of USB cable you are using (official, third party, etc)
- What USB driver you installed
- The exact error message you are receiving
Suunto D4i/D6i/D9tx
Important Note: If you are using a new Suunto D4i/D6i/D9tx, please be aware that the USB cable is different to that of the older D4/D6/D9. They are not compatible. Please ensure you purchase the correct cable. You are using the incorrect cable if you receive this message:
Failed connecting to dive computer on serial port '/dev/tty.usbserial-ST000001'
Custom Idea USB Cable
If you are using a Custom Idea USB cable, you may want to try this driver. There are reports that it is more reliable than the one listed on their website, particularly when using OS X Lion (10.7).
iOS Syncing
Please read the Dive Log Sync guide for information on iOS syncing. It provides a useful background and has some suggestions on how to get syncing and merging working smoothly.
Managing tanks, gases and SAC rate
Please see Managing Tanks And Gases for information.
Dive Computer Data Limitations
Some models of dive computer store more data than others. Before contacting support, please read Dive Computer Data Limitations if you think you are missing data, or seeing strange values.
Most Frequently Asked Questions
This section provides quick links to the most frequently asked questions. Additional frequently asked questions will be answered under the FAQ category.
How do I change the dive site?
How do I automatically add my name to new dives?
Why are my countries missing flags?
How can I restore my original macdive data?
I installed a license but MacDive can't find any new dives?
Why are some columns greyed out?
What should go in each data field?
How do I backup my data or transfer it to another computer?
Who should I dive with in Singapore?
Can I use MacDive with Leopard?
Credits
Visit this page.
